Keep RSA refreshers, gaming training and supporting records close to the people they belong to. VenueShield helps you see the evidence and follow up on what needs attention.
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Start with the person’s role and your venue’s requirements. Keep the supporting evidence and the follow-up together. These notes link to the relevant regulator guidance.
Refresher training every 3 years
Liquor Control Victoria requires RSA refresher training every three years to keep the certificate current. Employers must retain a copy of the Certificate of Completion on site.
In your records: Keep the certificate and track when refresher training is due.
Victorian RSA training guidanceTraining has separate module deadlines
Victorian gaming staff complete approved Responsible Service of Gaming training. Initial modules and refresher modules have distinct deadlines; refresher training is required every three years.
In your records: Retain module evidence and check the official schedule for the person’s training history.
Victorian RSG training requirementsMatch the requirements to the business
Food Safety Supervisor requirements depend on the food business and the activities it carries out. Check which requirements of Standard 3.2.2A apply to your venue.
In your records: Keep the nominated supervisor’s training evidence and any required renewal date.
Food Standards Australia New ZealandRead the conditions for your venue
Liquor Control Victoria provides guidance on licence conditions, required training and venue obligations. Your licence determines the conditions you need to meet.
In your records: Keep your supporting records accessible alongside the relevant venue requirements.
Victorian licensee obligationsGuidance checked 14 September 2026. Requirements vary by role, business and licence conditions; use the linked regulator guidance for your circumstances.
VenueShield connects staff documents, employer review and credential reminders. Professional and higher plans add compliance reports and gap analysis.
Explore the featuresA document upload, an employer’s review and verification with an issuer are separate steps.
Liquor Control Victoria requires a refresher every three years. Its current training guidance explains how to complete the refresher and retain the Certificate of Completion.
An eligible interstate qualification can be recognised through Victoria’s bridging process. Check eligibility and complete the required process in the linked RSA guidance.
An upload supplies evidence for the employer to review. Recording that review is separate from verifying the certificate with its issuer.
Try VenueShield with your team’s records. Primary storage in Australia; our Privacy Policy explains overseas service providers.