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A clearer brief for your Queensland venue.

RSA evidence, RMLV renewals and gaming training all need different attention. Bring the documents and the next steps together with VenueShield.

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Different records.
Different requirements.

Start with the person’s role and your venue’s requirements. Keep the supporting evidence and the follow-up together. These notes link to the relevant regulator guidance.

RSA

Check the qualification, not just the date

Queensland accepts eligible nationally recognised RSA Statements of Attainment, including those issued interstate. Most valid statements do not expire; the official guidance explains older qualifications and exemptions.

In your records: Keep the Statement of Attainment with the staff member’s record.

Queensland RSA guidance

RMLV

Renew every 3 years

Individual licensees and approved managers must complete responsible management of licensed venues training. RMLV training must be renewed every three years.

In your records: Record the expiry date and follow up before renewal is due.

Queensland staff training requirements

RSG

Check gaming duties and training history

Staff carrying out gaming duties need the relevant responsible service of gambling training. Check the regulator’s guidance on training deadlines and older certificates.

In your records: Keep the training evidence and outstanding follow-up with the person.

Queensland RSG guidance

Blue Card

Check whether the work is regulated

Blue Card requirements depend on the type of child-related work and applicable exemptions. Contact with children alone does not establish the requirement.

In your records: Confirm whether the role requires a card, then retain the relevant evidence and dates.

Who needs a Blue Card

Guidance checked 14 September 2026. Requirements vary by role, business and licence conditions; use the linked regulator guidance for your circumstances.

Before opening,
bring the records together.

VenueShield connects staff documents, employer review and credential reminders. Professional and higher plans add compliance reports and gap analysis.

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Preparation notes for Queensland

  • Request missing staff evidence through a secure upload link.
  • Review each document against the person’s role and applicable requirements.
  • Keep renewal follow-ups visible alongside the certificate record.

A document upload, an employer’s review and verification with an issuer are separate steps.

A few local questions.

Does a Queensland RSA certificate expire?

Most valid nationally recognised RSA Statements of Attainment do not expire in Queensland. Older qualifications and exemptions need a separate check. Use the linked Queensland RSA guidance to assess the document.

Can staff supply their own documents?

Yes. Send a secure upload link so staff can supply their evidence. The upload then goes to your inbox for employer review.

Does VenueShield replace an OLGR assessment?

No. VenueShield helps organise evidence, deadlines and follow-up. Your venue remains responsible for meeting its licence conditions and applicable obligations.

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