A competency card, a food safety certificate, an incident record. Give each requirement a clear place, with the person and next action attached.
14 days · No credit card required
Start with the person’s role and your venue’s requirements. Keep the supporting evidence and the follow-up together. These notes link to the relevant regulator guidance.
Use the card’s expiry date
A NSW competency card is valid for five years and shows the training endorsements held by the person. Check current card, renewal and interim certificate requirements with Liquor & Gaming NSW.
In your records: Retain the evidence and record the actual card expiry date.
NSW competency card guidanceFor the relevant gaming duties
Responsible Conduct of Gambling is the NSW gaming competency. A competency card can hold multiple endorsements; check which training the person’s duties require.
In your records: Keep the RCG endorsement evidence with the staff member’s record.
NSW training and endorsementsNSW certificates are valid for 5 years
Businesses covered by NSW Food Safety Supervisor requirements must appoint an appropriately qualified supervisor. The NSW FSS certificate is valid for five years.
In your records: Retain the NSW certificate and track the renewal date.
NSW Food Authority FSS guidanceCheck your licence and register obligations
Certain NSW venues must keep an incident register. A digital register must meet the regulator’s Digital Incident Register Guidelines.
In your records: Review the required entries, access and retention arrangements for your venue.
NSW incident register requirementsGuidance checked 14 September 2026. Requirements vary by role, business and licence conditions; use the linked regulator guidance for your circumstances.
VenueShield connects staff documents, employer review and credential reminders. Professional and higher plans add compliance reports and gap analysis.
Explore the featuresA document upload, an employer’s review and verification with an issuer are separate steps.
NSW competency cards are valid for five years. Check the expiry date on the card and the current refresher and renewal process in the linked regulator guidance.
The requirement depends on the premises and its licence conditions. Liquor & Gaming NSW lists the venues that must maintain one and the required format, including its digital register guidelines.
You can request a document through a secure staff upload link, review the submission and keep it with the staff member’s record. Credential reminders help you follow up on approaching expiry dates.
Try VenueShield with your team’s records. Primary storage in Australia; our Privacy Policy explains overseas service providers.